recruitment agency back office

A Guide to your Recruitment Agency’s Back Office

Recruitment is tough, competitive and fast paced. Alongside this, a recruiter needs to be safe in the knowledge that their back office is running smoothly in the background. 

A recruitment agency is unique to many other businesses; on top of pipelines, you have all of this to think about:

  • Invoicing 
  • Credit control 
  • Timesheet management 
  • Paying candidates 
  • Remittance

If you want to do this on your own there are a lot of things to consider. The first being to check any systems that you invest in need to communicate with each other; If they don’t, you will soon find the workload becomes unmanageable. Outsourcing can be a great way to keep costs down and to ensure all of this is taking care of so you can focus on recruitment. 

Other points to consider

  • Customer Relationship Management tools (CRM) – This helps you to manage your pipelines and client information as well as being able to oversee your business and if linked correctly, most of your back-office systems.
  • Timesheets – the more candidates you place, the more work is generated for you. 
  • Payroll – this will change on a week-to-week basis, remember to factor in rates and expenses. Unlike most other businesses, your product is your candidates, so it is important to keep them happy and paid on time. 
  • Finance deal – clients expect 30–90-day credit terms so recruiters needs to find a cashflow solution. This usually comes in the form of invoice finance. 
  • Credit control and credit checks – this can be time consuming and costly to your business. You need money coming in and your debtors, someone you can trust. 
  • Legal and compliance – employment legislation alone is updated twice a year. It is imperative to stay on top of the latest rules and regulations. 

The list really does go on, that’s before you begin to understand the intricacies of changes such as IR35. WeDo can support your business every step of the way. We’re not your usual financier so we can do so much more than just getting rid of your cashflow headaches. WeDo can manage all your back-office functions including payroll, HR and credit control. 

Save yourself time, stress, and extra paperwork. WeDo are experts in recruitment, and we want your business to succeed and grow. 

Sometimes businesses need a little help, sometimes they need a lot. Speak to our friendly team today to see what solution your business needs. 

Give us a buzz today on 0330 900 5000 or New call-to-action